Frequently asked questions
When will my order ship?
Shipping is free worldwide on every order. Most tapestries are made to order; see our shipping time frames for current estimates. You will receive an email with tracking once your order ships.
Can I Return my product?
Yes. Items may be returned within 30 days of delivery. See our returns page for details. Custom products are not returnable.
What can I do if my item (or part of it) is damaged?
We pack every tapestry carefully. If anything arrives damaged, email us with a photo within 30 days of delivery and we will make it right.